Itil Network Capacity Management

Itil version 3 views capacity management as comprising three sub processes.

Itil network capacity management.

Itil capacity management is responsible for ensuring that adequate capacity is available at all times to meet the agreed needs of the business in a cost effective manner. Business capacity management service capacity management and component capacity management known as resource capacity management in itil version 2. Capacity management is considered during service strategy and service design phases. Capacity management is one of the well defined itsm processes operating under service design process group of the itil best practice framework.

Itil describes processes procedures tasks and checklists which are neither organization specific nor technology specific but can be applied by an organization toward strategy. The capacity management process considers all resources required to deliver the it service and plans for short medium and long term business requirements. Capacity management is a tight rope walk between keeping enough capacity open for expected growth while not allowing resources to be under subscribed wasting resources. It also ensures that it is sized in optimum and cost effective manner by producing and regularly upgrading capacity plan.

The capacity management process works closely with service level management to ensure that the business requirements for capacity and performance can be met. One common interpretation of capacity management is described in the itil framework. Itil capacity management aims to ensure that the capacity of it services and the it infrastructure is able to deliver the agreed service level targets in a cost effective and timely manner. The service capacity management sub process focuses on the management control and prediction of the end to end performance and capacity of the live operational it services usage and workloads.

As defined in itil v3 capacity management is a process used to ensure that the service provider has adequate it resources to meet current and future business requirements in a cost effective manner. Itil capacity management is the practice of right sizing it resources to meet current and future needs. It ensures that the performance of all services as detailed in service targets within slas and slrs is monitored andmeasured and that the collected. Dawn also spends a good part of her day reviewing network management graphs for trending analysis.

Get a full capacity management definition and see what activities are part of a successful practice. Itil capacity management process helps to.